Tag Archives: Surprise Fire-Medical

Building a Safe Surprise – Begins With You

Here in the City of Surprise we have a great public safety team at work. In this article, I’d like to share the latest happenings within the Surprise Police and Fire-Medical Departments.

Police on alert for property crime:

Surprise Police report that approximately 64% of all thefts from vehicles are the result of people leaving their car doors unlocked or leaving items of value in the car where would-be-thieves can easily see them. The theory behind our “Lock it or Lose it” campaign is simple – if the thieves can see it, they will steal it.

No one wants to be a victim of crime, that’s why I am passing along the Surprise Police Department’s reminder that the majority of thefts from vehicles are preventable. Here are some safety tips to follow:

  • Always lock your car! By simply locking your car doors and taking valuables with you, you dramatically reduce the risk of being a crime victim.
  • Park in a secure and well lit location.
  • Don’t leave valuable items in plain sight. Lock them in the trunk or take them with you.
  • Park in your home garage.

Police Chief Terry Young says nearly 95% of crime in Surprise is property crime and the vast majority is from items being stolen from open garages or unlocked vehicles. Property crime is a category of crime that includes, among other crimes, burglary, larceny, theft, motor vehicle theft, and arson. Property crime involves the taking of property, and does not involve force or threat of force against a victim. The good news is more than 70% of property crimes are preventable! Again it comes down to closing your garage door and locking your car.

To report a crime or suspicious activity, call Surprise Police at 623.222.4000. If it is an emergency or dangerous situation, please dial 9-1-1 immediately.

Another concern is that traffic accidents are on the rise. That’s why the City recently launched a new traffic safety campaign aimed at encouraging safe driving habits. The slogan: “Drive Wise, Surprise.”

According to Chief Young, every year, traffic accidents increase by an average of 8-to-10 percent amid a growing population. This campaign is designed to create a culture of safe driving in Surprise, whether you are a resident or a visitor driving through the city.

The campaign uses play on words and bright, creative imagery to deploy safety reminders via new street signage that you will see across the city. While the campaign may sound playful, the intention behind it is more serious.

“When you are practicing good driving habits, you are helping to make the road safer for everyone,” says Chief Young. “Getting to your destination faster is not worth a serious injury; driving distracted or under the influence is not worth a life.”

This message is especially relevant as accident statistics increase and bad driving behaviors continue:

  • Surprise saw an 8 percent increase in accidents from 2014 to 2015 and a 10 percent increase in accidents from 2015 to 2016.
  • Arizona Department of Transportation reported a statewide increase of more than 6 percent from 2014 to 2015.
  • About 87 percent of drivers engage in unsafe behaviors behind the wheel, according to national research by the AAA Foundation for Traffic Safety.
  • Nearly 80 percent of drivers expressed significant anger, aggression or road rage behind the wheel at least once in a one year period, according to a national study by the AAA Foundation for Traffic Safety.

In addition to street signs, the campaign includes community and media engagement, social media messaging, ads, a public service announcement and various other marketing tools. We invite residents to help us with how we can evolve the message so it remains meaningful and impactful.

If you’d like to learn more, the Sun City Grand Neighborhood watch meetings are held on the first Wednesday of each month at 4:30 pm at the Sonoran Plaza. Additionally, Surprise Police Department hosts “Coffee with a Cop” each month. Residents can also access our crime mapping system by going to www.raidsonline.com. For more information, please contact our Community Action line at 623.222.4140.

For those residents that reached out about noise pollution along Bell Road…. Chief Young has increased patrol for this particular area. In addition to increased patrol for the noise pollution, our bike patrol enforcement has also increased to help prevent residents from becoming a victim of crime and to educate our residents to “Lock It or Lose It”.

The Evolution of Surprise Fire-Medical:

Fire-Medical Chief Tom Abbott and I spent time together to discuss the transformation of the fire service over the last four decades. Since many of us transplant ourselves here from other states, we don’t fully understand how our fire departments operate differently from those across the country. It is helpful to thoroughly comprehend how the emergency system here in the valley works.

The Phoenix Fire Department is one of the largest fire departments in the country and their Regional Dispatch Center provides fire and emergency medical dispatching services for approximately 26 Valley jurisdictions directly, including Surprise, and 3 entities indirectly. This service area is over 2,000 square miles!

This regional system is known as Automatic Aid and it began in January 1981. This time-tested deployment system provides the closest most appropriate fire service resource regardless of jurisdictional boundaries.

In most communities outside of the Phoenix metropolitan area, jurisdictional lines prevent firefighters from entering neighboring towns and cities, although they may be closer to the emergency call. In the Valley, the closest, most appropriate resource is dispatched regardless of jurisdictional boundaries.

What does this mean to you? The Automatic Aid system provides Valley communities, including Surprise, with the highest level of efficiency, service and effectiveness. This system gets first-responders to you faster, reduces resources and personnel costs for each participating community. And because the Phoenix Regional Dispatch Center currently partners with the Mesa Regional Dispatch Center to dispatch most of the communities in the Valley, that eliminates the need for each of 26 participating agencies to pay for their own dispatch center.

Cost savings do not end there…ISO (Insurance Service Office) ratings determine a portion of how much you pay for homeowners and business insurance premiums. The ISO categorizes municipalities and fire districts from 10 – 1, with 1 being the best. Due to Automatic Aid, the city of Surprise currently holds a rating of 2. According to Fire Chief Abbott, in all likelihood our rating would be 4 without automatic aid.

Another benefit to the Automatic Aid System is that it puts us in a better position during large catastrophic incidents. During these large scale incidents, we rely on our partners to send resources. They also backfill our fire stations and run our calls when our firefighters are committed to other incidents and our resources are depleted. Additionally, the regional partnership provides our firefighters with the ability to utilize state-of-the-art regional training facilities that provide the most innovative training.

The protection of life and property is the mission of the Surprise Public Safety Teams!

We’ve placed police and fire stations strategically across geographic regions, commensurate with population densities and workload needs. While Automatic Aid provides us with innumerable benefits, we must continue to follow growth trends to ensure we have the proper number of fire stations and police stations/sub stations available in the right areas to continue to keep Surprise a safe and thriving community.