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District 2 Update – September 2020

Welcome to September! We are definitely going through some hard times due to the heat and COVID-19. I thank you all for your patience, commitment and creative new ideas to work through these troubled times. I have no idea what the future brings, but I do know that we will survive!!!

As you know, this month, we celebrate Labor Day. Labor Day occurs on September 7th. It is a day to pay tribute to the achievements of American workers. I want to thank all of the workers and businesses here in Surprise that provide such wonderful services to our community.

Surprise Retail SurveyMany of you showed your support for our businesses by participating in the 2020 Surprise Retail Survey. The results are in, and thank you to everyone that responded! The data is used to identify the City’s Retail Strengths as well as opportunities to bring additional amenities to the city. Over 4,000 responses were received. The top five desired restaurants were, Cracker Barrel, Cheesecake Factory, P.F. Chang’s China Bistro, El Pollo Loco, and BJ’s Restaurant and Brewhouse. The top five desired retailers were, Whole Foods Market, Hobby Lobby, Aldi Supermarket, JoAnn’s Fabrics, and AJ’s Fine Foods.

The survey also asked participants to recognize current favorite local businesses. Congratulations to the Top 10 Local Favorite Restaurants, and Top 10 Local Favorite Retailers:


  1. Oregano’s Pizza Bistro
  2. Babbo Italian Eatery
  3. Vogue Bistro
  4. Saigon Kitchen
  5. Rio Mirage Cafe
  6. State 48 Brewery
  7. Angry Crab Shack
  8. Nick’s Diner II
  9. Big Buddha Restaurant
  10. Bonfire Craft Kitchen & Tap House


  1. Son Glow Boutique
  2. PinkaBella Cupcakes (Note: PinkaBella Cupcakes has closed their retail location)
  3. Joe Streckfuss Plumbing
  4. Kimbur Pet Wash & Suites
  5. Surprise Comics
  6. Musical Surprise
  7. Gifts to Go
  8. Rocket Fizz
  9. Spencer’s Place
  10. Dale’s Town and Country

For complete survey results, please visit surpriseaz.gov/retailsurvey.

On Saturday, September 12th, from 7 am. to 1 pm., Surprise is hosting a Residential Waste Cleanup Event. Residents can dispose of a single load of residential waste, up to 2,000 pounds, at no cost, at the Northwest Regional Landfill, located at 19401 W. Deer Valley Road. PROOF OF RESIDENCY is required, one load per household and no hazardous waste items.

As you have probably read in the newspaper, development is happening in Surprise! Yes, Amazon will be coming to Surprise! They will be locating a new 145,000 square foot “last mile delivery station” at the Surprise Rail Plex, just south of the entertainment center near Uptown Alley on Litchfield Road. This new operation will serve the northwest Greater Phoenix market and will bring tremendous employment, capital investment and revenues to the community. Amazon plans to open this location by 2021 and estimates it will bring hundreds of jobs to our community! Thank you to the City of Surprise Economic Development Team for your hard work in bringing this project to Surprise!

I know you have heard this before, but Costco is opening soon! The new Costco Wholesale, located at 13614 N. Sarival Avenue, is set to open September 24th. The gas station is currently open. Stop by and fuel up between 8 am. to 6 pm., 7 days a week!

If you’re not already a member, you will be able to sign up at that time.

Water Resource Management Director Lee LambertSurprise City Manager Mike Frazier has announced that Mr. Lee Lambert will be promoted to Water Resource Management Director. Lee has had more than 25 years of professional experience in the water industry.

Lee has served as Acting Director of the Water Resource Management (WRM) Department since February, stepping up from his role as Assistant WRM Director.

Lee has worked for the City of Surprise since 2005, starting in project management roles that included work on multiple Capital Improvement Projects. Lee was named Water Manager in 2013 and was promoted to WRM Assistant Director in January of 2019. Previous to the city of Surprise, Lee held positions with the Maricopa County Planning Department and Arizona Department of Water Resources.

The City of Surprise selected Lee as the permanent WRM Director after a very competitive process that included candidates from around the country.

Please tune in for our September City Council Meetings, held on September 1st and 15th at 6 p.m. They are broadcast live on Surprise TV at surpriseaz.gov/surprisetv and on the Surprise City Gov Facebook page at facebook.com/cityofsurprise. Please note that City offices will be closed on Monday, September 7, in observance of Labor Day.

As always, I am happy to hear from my constituents. Please email me at nancy.hayden@surpriseaz.gov with any questions or concerns you may have. Please also check the city website at www.surpriseaz.gov for important updates and information.