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D2 July News Update

District Meetings

Every year, the Surprise City Council takes a month-long recess in July, with regular meetings resuming the first Tuesday in August (August 7th). Although we will not be meeting this month, I encourage you to stay engaged! Give me a call at (623) 222-1322, or send me an email at I would also love to speak with you in-person at one of my district meetings – either the 2nd Wednesday from 10-11 a.m. at Arizona Traditions Neighborhood Center (July 11th), or the 4th Tuesday from 10-11 a.m. at the Sun City Grand Palm Center, Mediterranean Room (July 24th).

Upcoming Events

I want to take this opportunity to share some of the exciting events the City will be hosting this week. The 35th Annual Fourth of July Celebration will be held this Wednesday, July 4th at the Surprise Stadium, 15850 N. Bullard Avenue. Come by and watch a rookie league baseball game between the Cincinnati Reds and the Texas Rangers, with gates opening at 4:30 p.m. and the first pitch at 5:30 p.m. After the game, stick around to view the 20 minute firework show! Admission to the game is free, but canned food donations are encouraged. If you prefer to skip the game and just enjoy the fireworks, Mark Coronado Park will be open to the public for live music and lawn seating at 6:00 p.m. The park is located just north of the stadium, at 15960 N. Bullard Avenue.

Additionally, the City is hosting the Vietnam Memorial Moving Wall, a half-size replica of the Washington, D.C. Vietnam Veterans Memorial, from July 5th to July 9th at Mark Coronado Park. The replica wall was created so that people who cannot travel to DC, can still share in this special way of honoring and remembering the sacrifice of our Vietnam service members. The wall is engraved with more than 58,000 names of killed or missing Vietnam service men and women. This event is free to the public, and will be open 24 hours for viewing. Directory books will be available from 8:00 a.m. to 8:00 p.m. The schedule is as follows:

July 5, 9:00 a.m.
The Moving Wall Opens to Public

July 6, 6:00 a.m.
Welcome Ceremony

July 9, 6:00 a.m.
Closing Ceremony

July 9, 12:00 p.m.
The Moving Wall Closes

Independence Day Schedule Changes

City of Surprise administrative offices will be closed Wednesday, July 4 for Independence Day. Due to the holiday, City of Surprise trash and recycling customers ONLY are reminded that there will be a modified collection schedule that week. Monday and Tuesday pickup will not be affected. Wednesday collection will occur on Thursday, July 5; Thursday collection will occur on Friday, July 6. Please note that not all City of Surprise residents are City of Surprise trash and recycling customers, and as such, may not experience a change in pickup service. Please check with your service provider. For questions about the trash and recycling schedule, please call 623.222.1900.

Have a safe and happy holiday!

Meet the new Commander of the 56th Fighter Wing at Luke AFB

I had the honor of meeting Brigadier General Todd Canterbury, who will serve as Commander of the 56th Fighter Wing at Luke Air Force Base. General Canterbury assumes command from Brigadier General Brook Leonard. Under Gen. Leonard’s leadership over the last two years, the base has received many accolades, including the Air Education and Training Command Weapons Excellence Award and Outstanding Unit Award, the Gen. Larry O. Spencer Innovation Award, and the Gen. Mark A. Welsh III One Air Force Award in 2018. Although he will be greatly missed, I wish Gen. Leonard the best of luck in his future endeavors, and look forward to Gen. Canterbury’s leadership.

Arizona is home to Gen. Canterbury, who grew up in the West Valley and is a graduate of ASU. Gen. Canterbury’s childhood was largely spent on Luke Air Force Base, with his father serving as the commander of Tactical Air Command’s 832nd Air Division from 1982 to 1984. Gen. Canterbury has previously served as a wing commander in Florida, and now comes to Luke from the Pentagon, where he was Director of the F-35 integration Office. As part of the Luke West Valley Council and as a resident of Luke’s neighboring community, I am excited to work with General Canterbury in leading Luke’s continued growth.

Be Heat Safe as Temperatures Rise

Things are heating up in Surprise- literally! With the summer season approaching, extreme heat is an ever-present issue. Each year, 30-50 Arizonans die due to summer heat. A large proportion of those deaths are among the elderly, aged 65 and over. Additionally, individuals with heart disease or high blood pressure pose a high risk for heat stroke and other heat-related illnesses.

It is also noteworthy that certain medications can potentially cause adverse health effects during excessive heat events. Those medications include:

  • Anticholinergics – Antihistamines such as Benadryl (diphenhydramine) and Vistaril (hydroxyzine); Parkinsonism meds; Atropine/scopolamine; Belladonna alkaloids; Neuroleptics; and Antispasmodics
  • Stimulants – Ephedrine/pseudoephedrine and Dietary agents such as ma huang
  • Neuroleptics (antipsychotic) – Phenothiazines such as Mellaril (thioridazine), Thorazine, (chlorpromazine), promethazine, and prochlorperazine; Thioxanthenes such as chlorprothixene and Novane (thiothixene); and Butyrophenones such as haloperidol
  • Other – Lithium

In an effort to combat these statistics, the City of Surprise joined the Heat Relief Network, which provides hydration and cooling off stations with the ultimate goal of preventing heat-related deaths. The following cooling stations are open to anyone in need of relief from the heat:

Surprise Resource Center – 12425 W Bell Road Building A, Suite 124; and
Surprise Fire-Medical Station #301 (FS 301) – 16750 N Village Drive East

It is also important this time of year to have your air conditioning units inspected and repaired as-needed to ensure they function properly for the duration of the summer season. In the unfortunate event that your unit fails during the summertime, and you are unable to get a repairman out right away, please visit one of the cooling stations mentioned above to beat the heat.

Additionally, in the event of a power outage, APS can be reached at 1 (800) 240-2014. In the event of a medical emergency, dial 911, or for a non-emergency please call (623) 222-5000 for Surprise Fire-Medical.

Of course, the cooling and hydration stations could not be made possible without your help! You can assist those in need of relief by donating water bottles, sun screen, sun glasses and hats at either of the heat relief locations.

Finally, as a reminder, never leave children or pets unattended in your vehicle. According to the National Highway Safety Administration, heatstroke is the leading cause of non-crash related fatalities for children 14 and younger. A child’s temperature heats up 3 to 5 times faster than that of an adult’s and when a child’s body temperature reaches 107 degrees, they die. Be mindful when you transport children in the car and be sure to call 911 if you do see a child alone in a vehicle.

As always, I am here for you should you have any questions. Send me a message at, or give me a call at (623) 222-1422. Have a safe and wonderful summer!

May 2018 Interfaith Breakfast

Yesterday I joined community interfaith leaders, non-profit organizations, city staff and members of the Peoria City Council as we celebrated the City of Surprise’s designation as a Golden Rule Community.  The 2018 Community Resource Guide, a partnership with the city of Peoria, featuring social services and programs designed to assist Northwest Valley residents in need, was introduced and distributed at the event. We should all feel so fortunate as to have wonderful community leaders here in Surprise and in our neighboring cities.

Jim Hayden Firecracker Award

I recently had the honor of presenting the Jim Hayden Firecracker Award to a few deserving individuals. Recipients of the award were young fire academy graduates who have gone above and beyond the call of duty. A few of the honorees were former students of Jim! It is such an honor for me to keep his legacy alive through these individuals. Congratulations to all of the award winners!

Voters ok city water election

Thank you all for your support in approving the Circle City Water Company (CCWC) purchase. Voters have approved the May 15th Water Election, authorizing City Council to complete negotiations with the CCWC for the possible acquisition of the utility. According to preliminary results released by the Maricopa County Recorder’s Office yesterday, 80% (14,676) of registered voters voted yes; 20% (3,615) voted no. Official final results are expected from the county by Friday, May 18. The City Council will meet to canvass the votes at a Special City Council Meeting, on Tuesday, May 22. This meeting will begin at 4:30 p.m., and will be held in the Community Room of City Hall, as Council Chambers will be closed for pre-scheduled equipment upgrade work.

See press release…

Additional details regarding the Circle City Water Election

As everyone is receiving their ballots for the May 15th Water Company election, I have begun to see an increase in questions regarding the acquisition. To clarify some confusion, here are some of the frequently asked questions that the Council and staff have been receiving. Should you have a question that is not addressed below, please contact our Water Resource Management Director, Terry Lowe, at (623) 222-6022 or by email at You can also visit our Water Election webpage at

Question: I do not receive water service from the City of Surprise. What is the benefit of me voting in favor of this purchase?

Answer: As a member of the greater Surprise community, by voting in favor of this purchase you would help strengthen Surprise’s water position overall, which in turn will strengthen the City’s ability to attract businesses and to grow, therefore raising the standard of living, (for example, home values) for all residents, regardless of who one’s water provider is.

Additionally, the ability to grow the City’s water allocations today is a more cost effective way of growing the portfolio. By acquiring Circle City Water Company, we would grow the City’s annual right to Colorado Water by over 38%. If the City were to seek out water rights when the water is actually needed, the cost of those rights would be much greater. The costs to acquire rights to additional water sources continue to rise.

Question: The informational pamphlet states that the City of Surprise will use its current water assets to fund the purchase of Circle City Water Company. What are these assets?

Answer: The assets being referred to are called long term water storage credits. These credits represent water that is stored in the ground for later use. They have monetary value and are bought and sold, similar to stocks. The City generates credits every year by storing water in the ground. If we are successful in purchasing Circle City Water Company (CCWC), the City will have access to more water in which to store, in turn growing our stored water “bank account” at a greater rate. We plan on selling some of these credits to pay the cost of CCWC.

Question: Have there been any other offers submitted to purchase Circle City Water Company?

Answer: We have a commitment from the seller that if the vote is successful they will sell to us, assuming we can reach a deal.

Question: None of the information provided states the dollar amount for the purchase of the company. What is the price?

Answer: The price cannot be finalized until after the City has been given the authorization to complete negotiations by the voters and Council has reviewed the deal. We anticipate the final price will be in the low eight figures.

Question: Will taxes or water rates go up for current City of Surprise water customers in order to fund this purchase?

Answer: It is the City’s intent to not place the costs of this acquisition on the tax payers or into the Surprise Water utility rates. The City plans to utilize water portfolio assets to fund the acquisition. Even if the vote is successful, the City may elect to not purchase Circle City Water Company (CCWC) if the cost does not line up with what we believe they should be or if it is not within our desired repayment structure. City Council has the final say on both.

Question: What exactly are we acquiring through this purchase?

Answer: The City of Surprise Water utility will be acquiring the entire Company, its customer base, its infrastructure, and its water rights.

Question: If we purchase the company, what are our on-going obligation to its existing customers?

Answer: Upon completion, the City would be obligated to provide water service to its customers; who will become Surprise Water customers.

Question: What happens if we do not reach a deal in the negotiations for the purchase? Do we lose our water credits?

Answer: The City is not giving up anything to acquire the CCWC; if we are not able to acquire them, we will not be selling credits. If we are able to acquire them, we will be using what we gain through the sale to pay for them.

District 2 Update – May 2018

Hello, fellow neighbors!

As we approach the Summer season and our Winter residents head for cooler weather, I’d like to remind you all to stay engaged with what’s happening here on the home front. We have two very important elections coming up, so I want to be sure you have the most current information.

Circle City Water Acquisition

This month, registered voters will have the opportunity to exercise their right to vote on a way to increase our surface river water allocations to meet future needs.

In support of the City Council’s Strategic Plan goal to “Ensure sufficient water resources for current and future needs,” Council, in November, approved a Special Ballot-by-Mail Election on May 15, in which Surprise voters will decide whether or not to authorize the purchase and acquisition of Circle City Water Company.

Circle City Water Company is a small water service company in the northern part of Surprise’s planning area and future water service area. Circle City Water serves approximately 170 customers.

In addition to the company’s existing customer base, Circle City also has a Central Arizona Project (CAP) subcontract that would increase the City’s current CAP allocation of Colorado River water (Surface Water) by more than 38 percent.

If approved, the purchase would be funded through the sale of current and future water portfolio assets. As a reminder, Sun City Grand’s water provider is EPCOR and the city only manages the sewer portion of our water bill. Should voters approve the purchase and acquisition of Circle City Water, we will grow our surface water portfolio, which means we can service more people as the city grows.

Don’t forget, replacement ballot voting begins on May 5th. More information about this Special Election can be found at, or by contacting the Water Resources Management Department at (623) 222-7100.

City Council Primary & General Elections

Five Council seats are up for election this year. Now more than ever, your vote can make a huge difference! The offices to be filled are as follows:

Three Council Seats with 4-year terms expiring in 2022: District 1 (Acacia), 5 (Palm), and 6 (Palo Verde).

Two Council Seat with a 2-year term expiring December 2020: District 3 (Mesquite) due to resignation in 2017, and District 2 (Cottonwood) to fill the remainder of a term left vacant due to the passing of my dear husband and your former Councilman, Jim Hayden, in 2017.

The deadline for voter registration is Monday, July 30th. If you are unsure of your registration status, visit Registration is also available in-person at the Surprise City Clerk’s Office Monday through Friday 8:00 a.m. to 5:00 p.m.

The Primary Election takes place Tuesday, August 28th, followed by a General Election (if necessary) on Tuesday, November 6th.

Stay In Touch!

As always, if you need to reach me, I can be contacted via email at, by phone at (623) 222-1322, or through social media on Twitter @CM_Hayden or on my Facebook page at To our Winter residents, I encourage you to reach out to me if you want to know what’s happening here in Surprise while you’re away. To our year-round residents, I look forward to toughing out the heat with you!

Trimaco breaks ground in Surprise

With the growing success of their business nationwide, Trimaco has outgrown their current west valley location and will be building a NEW 275,000 SF facility and employ over 110 people in Surprise!

Trimaco manufactures paint accessories and professional floor protection products for paint retail, auto body and construction industries worldwide.

This project represents more than just the current ground-up development, as the President of Trimaco is a long-term investor in Surprise. Mr. Vito Ancona developed Ancona Professional Plaza off Grand Avenue – and now we’re thrilled to welcome him into our industrial park as well!

Read Across America Day at Countryside Elementary

On Friday, March 2nd, the Surprise City Council and staff  participated in Read Across America Day at Countryside Elementary. I had an amazing time reading a book called “I Can Handle It” by Laurie Wright to Mrs. Judd’s first grade class. The book talks about how to overcome tough situations in life, and how positivity is the best tool to cope with the difficulties that we all experience. Mrs. Judd and her students were wonderful hosts, and I enjoyed every minute that I got to spend with them.