Category Archives: D2 Newsletter

District 2 Update – September 2021

Greetings, District 2 residents! Please take a moment to read the information below, which contains important city updates and information on upcoming events. If you have any questions or concerns, please reach out to me anytime at aly.cline@surpriseaz.gov or by calling 623.222.1322. You can also follow me on Facebook for frequent notifications.

Library Groundbreaking Ceremony

On Monday, August 23, I attended a groundbreaking ceremony for the new El Mirage Library. Fire Station Annex is soon to be the new El Mirage Library, located at 13513 N El Mirage Rd. The ceremony was attended by Maricopa County Supervisor Clint Hickman, Councilmember Roy Delgado, and Mayor Alexis Hermosillo. The new library is planned to open in early spring 2022.

Maricopa County Supervisor Clint Hickman, Councilmember Roy Delgado, Councilmember Cline and El Mirage Mayor Alexis Hermosillo

Sunday in the Park

Sunday in the Park returns to Mark Coronado Park this fall! Join us on September 19 from 3-7 p.m. for live music, various food trucks, an assortment of beer and wine, and family-friendly entertainment such as bounce houses, face painting, a trackless train, and more! View event details: bit.ly/3sw1lBr. Future dates are October 17 and November 7 from 3-7 p.m.

Fiesta Grande

Our annual street festival is back! Join us for the 8th Annual Surprise Fiesta Grande to celebrate our city’s cultural heritage on Saturday, October 9, from 5-10p.m. Fiesta Grande will feature Authentic Mexican food, a classic car show, arts and crafts, music & live entertainment and more! Admission and parking are free; the city will provide free shuttle drop-off to the event area. Visit surpriseaz.gov/fiestagrande for more details.

9/11 Ceremony

Surprise will hold a ceremony to commemorate the 20th anniversary of the 9/11 terrorist attacks and to honor the victims, survivors, and heroes of that day at 8:30 a.m. Saturday, September 11. Mayor Skip Hall, Fire-Medical Chief Tom Abbott, and Police Chief Benny Piña will speak as part of the ceremony.

Surprise Water supply is Secure

Surprise's Water Supply is Secure.The US Bureau of Reclamation has announced a Tier 1 shortage for Colorado River operations for 2022. This shortage declaration does not mean a shortage at your tap. But, it’s still very important to be wise consumers of this precious resource. Learn more about how Surprise is prepared and how you can help conserve: bit.ly/3k1DBBy

Next Steps for Senior Center

The Surprise Senior Center began the next phase of reopening on August 9. The center is now open from 9 a.m. to 2 p.m. Monday through Friday for member-led activities, special groups, clubs, and self-led fitness in the gym without reservations.

All participants are required to fill out a new enrollment packet when returning to in-person programming. Face masks are strongly recommended, and social distancing is encouraged. High-touch areas will be cleaned and sanitized frequently throughout the day.

For information call 623.222.1500. Dates, times, and capacity requirements are subject to change without notice. At this time, there is no open recreation.

Motorcycle Safety Class

Motorcycle Safety ClassJoin the Surprise Police Department for a Motorcycle Safety Class on Sunday, September 19 from 8 a.m. – 12:30 p.m. in the Surprise Stadium parking lot, 15850 N. Bullard Ave. There will be time for participants to apply their learned skills on an interactive course, promoting optimal response to dangerous riding situations. This course is for current motorcycle riders. A valid driver’s license and motorcycle endorsement, motorcycle, and helmet are required to attend this class. This class is not for new riders to obtain an endorsement. For more information, please email DriveWise@surpriseaz.gov or call 623.222.4500.

Spring Training 2022

Major League Baseball has released the 2022 Cactus League Spring Training schedule in conjunction with the Kansas City Royals and Texas Rangers. Opening Day in Surprise is set for Saturday, February 26, with the Texas Rangers taking on the Kansas City Royals at Surprise Stadium.

Additional information regarding the upcoming season, including game times, ticket details, specialty packages, and fan health and safety guidelines, will be announced at a later date. If you are interested in ticket information, please visit SurpriseStadium.com and sign up for email alerts.

Economic Development

What a year for economic development in Surprise! Check out Economic Development’s FY 2021 Year in Review, here.

Economic Development FY21 Year in Review flyer.

Step Up in Surprise, AZ

The inaugural VetLink Foundation Step Up in Surprise will be held on October 9 from 9 a.m. to 2 p.m. at AZ TechCelerator located at 12425 W. Bell Rd. This event is designed to provide homeless veterans and all veterans the support they need for better employment, housing, health, and overall lifestyle. This event welcomes all veterans and their dependents.

Community Meeting

On August 21, 225 Surprise and Sun City West members attended a meeting with Mayor Skip Hall, Councilmember Aly Cline, and Police Chief Benny Pena at the Church on the Green in Sun City West for an update on the city of Surprise. Mayor Hall spoke about economic development, Councilmember Aly Cline talked about community development, and Chief Piña discussed the need for the city and the county to work together, especially as it relates to homelessness and county islands within Surprise.

EPCOR Water

Surprise voters will be asked to approve a franchise extension with EPCOR Water in the November 2021 election, and voters must register by October 4 to cast a ballot.

EPCOR is one of six water providers in the city of Surprise, and this election will not change EPCOR’s service area. Approval would allow EPCOR to construct, maintain and operate a potable water delivery system and a wastewater collection, treatment, and disposal system throughout the city public rights-of-way. The franchise does not grant authority to change your utility rate.

For more information on this election and to view the proposed franchise agreement, please visit surpriseaz.gov/electionnews.

Meet & Greet

My monthly Meet and Greet will be 10 a.m., September 24 at Arizona Traditions, 17222 N. Citrus Rd. I look forward to discussing the latest city news and answering any questions you have.

City Council Meetings

The next regularly scheduled Council meetings are September 7 and 21 at 6 p.m., and City Hall is open to the public for in-person attendance. You can also watch live on surpriseaz.gov/surprisetv, the Surprise City Gov Facebook page at facebook.com/cityofsurprise, or on Cox channel 11.

District 2 Update – August 2021

Greetings, District 2 residents! Please take a moment to read the information below, which contains important city updates and information on upcoming events. If you have any questions or concerns, please reach out to me anytime at aly.cline@surpriseaz.gov or by calling 623.222.1322. You can also follow me on Facebook for frequent notifications.

SK Lounge Ribbon Cutting

On Friday, July 9, Mayor Hall, Councilmember Winters, Councilmember Hastings, and I attended a ribbon-cutting. Saigon Kitchen owner Dennis Tran hosted the ceremony in honor of the opening of SK Lounge, located at 14071 W Bell Rd, Surprise, AZ 85374. Thank you for choosing Surprise, again!

Surprise City Council and Saigon Kitchen cut a red ribbon for the grand opening of SK Lounge.

Neighborhood Grant Program

Surprise City Council approved funding to support the Neighborhood Grant Program, providing eligible neighborhoods with small grants to fund neighborhood events, functions, or community improvements. Recognizing an opportunity to encourage community engagement and build strong relationships with communities in Surprise, the city designated $10,000 to support the grant program for FY22. For more information about the grant, visit surpriseaz.gov/NGP

RideChoice Transportation Program

Valley Metro’s RideChoice program, which offers discounted transportation options for eligible riders, has been expanded to allow more access for Surprise residents. All veterans with proof of eligibility will now qualify, and the FY2021 Income Limit Category has been changed to Low (80%) Income Limits – this is up from Very Low (50%). Persons age 65 and over and people with disabilities still automatically qualify for this program. For more information, click the link below
https://www.surpriseaz.gov/civicalerts.aspx?AID=5201

An elderly man and woman approach a Valley Metro van.

Know What’s Below

Grass is marked with red, yellow and orange utility markings.Have you ever wondered what the different colored markings on roads or in yards are? They’re a sign that a homeowner or contractor has put safety first and had utility lines identified before excavation. Utility lines that serve the community, such as natural gas, electricity, sewer, and water, can be buried anywhere. Striking a utility line not only poses a safety risk but can also cause an interruption of service to customers. The city of Surprise and Southwest Gas encourage homeowners and contractors to call 811 or visit www.call811.com at least two full working days before digging to request a utility line locate. Be safe…always know what’s below before digging!

Are You Prepared?

Ready, Set, Go! Emergency evacuations infographic.Are you prepared to evacuate if necessary? It’s always a good time to be reminded of “Ready, Set, Go!” a program designed to help keep you safe from seasonal threats. Take some time to read about emergency preparedness and the 5 P’s of Evacuation. Learn more at https://ein.az.gov/ready-set-go

Ottawa University Meet and Greet

On Wednesday, July 28, the city hosted a meet and greet with the new Ottawa University President and CEO Bill Tsutsui. Dr. Tsutsui received an incredibly warm welcome from Mayor Skip Hall and the city of Surprise.

#OnlyInSurprise Challenge

2020 impacted many of our local businesses, and eateries were affected by the regulation reducing dine-in capacity. To stay in business, many companies began, or increased, take-out, delivery, or curbside pick-up services. I want to share a list of options unique to our community, also known as #OnlyInSurprise – a list of locally-owned restaurants, coffee shops, cafés, and more for you to check out. I challenge you to use the months of August and September to visit as many of the local places listed below, and leave a review on my Facebook page facebook.com/CouncilmemberCline! Please join me in supporting these local businesses and share your reviews! Hashtag #ONLYINSURPRISE. See the Only in Surprise Restaurants list here.

Meet & Greet

My monthly Meet and Greet will be on August 23 in Sun City Grand’s Pima room at 6 p.m. I look forward to discussing the latest city news and answering any questions you have.

City Council Meetings

The next regularly scheduled Council meeting is August 17 at 6 p.m., and City Hall is open to the public for in-person attendance. You can also watch live on surpriseaz.gov/surprisetv, the Surprise City Gov Facebook page at facebook.com/cityofsurprise, or on Cox channel 11.

District 2 Update – July 2021

Greetings, District 2 residents! Please take a moment to read the information below, which contains important city updates and information on upcoming events. If you have any questions or concerns, please reach out to me anytime at aly.cline@surpriseaz.gov, or by calling 623-222-1322. You can also find me on Facebook for frequent notifications.

Conserving Water

The City of Surprise offers water conservation education to help our residents find ways to conserve water. Did you know that 70% of residential water use occurs outdoors? One simple way you can help conserve water is by checking for leaks outdoors every month. If you would like to learn other ways to conserve water, the city of Surprise and EPCOR water have partnered to provide a Hydrate the Valley Series, which you can view on the City’s website at surpriseaz.gov/WaterConservation.

Vetlink Foundation

Vetlink Foundation offers “Coffee with Vets” on the last Saturday of every month, beginning at 9 a.m. at the city of Surprise AZ TechCelerator, located at 12425 W. Bell Road. This is a free event for veterans to socialize, connect and share with other veterans. Each event has a guest speaker who will discuss a veteran-related topic. RSVP by calling 623.303.4355. Vetlink Foundation is a non-profit organization whose mission is to connect veterans and their families with free services and opportunities. I recently had the opportunity to donate some of my discretionary funds to this great organization!

Councilmember Clines gives a donation to the Vetlink Foundation.

Surprise FY 2022 Budget Approved

Surprise City Council approved the Fiscal Year 2022 City Budget on June 1. The budget is focused on maintaining our current level of service as the City continues to see steady growth and focuses on the Council’s commitment to maintaining quality public services and infrastructure. This budget includes 25.5 full-time positions in the General Fund and eight new employees in water, sewer, sanitation, and sports and tourism to address the City’s growth. Also included in the budget are operational costs for new capital projects such as Countryside Park and Fire Station 308; and services such as the Maricopa County Library contract. Additionally, the adopted budget includes 121.5 million for planned Capital Improvement Projects. Additional details and information on the City’s budget are always available on our website at surpriseaz.gov/budget.

Heat Relief Stations

The city of Surprise is a Heat Relief Network partner. The City provides hydration and refuge stations for those in need of a place to cool off during Arizona’s hot summer months. Listed below are the city’s Heat Relief stations:

  • Surprise Resource Center, Refuge & hydration – 12425 W. Bell Rd, Building A, Suite 124
  • Surprise Fire-Medical Station #301, Hydration – 16750 N. Village Drive East
  • The Salvation Army, Refuge & hydration – 17420 N. Avenue of the Arts Blvd

You can help those in need of relief by donating water bottles, sunscreen, sunglasses, and hats at either the Surprise Resource Center or Surprise Fire Medical Station #301. Please also remember, Hot Cars Can Kill! The Surprise Police want to remind you to:

  1. Never leave a child alone in a car
  2. Check for kids, pets, and vulnerable persons before you lock your vehicle
  3. Call 911 if you see a child alone in a vehicle

Share the Road

An infographic showing bicyclist, pedestrians and vehicles sharing the road.Traffic laws can vary from state to state regarding rights-of-way, and I have heard from some of my constituents regarding concerns of speeding and drivers not yielding to people in crosswalks. Sun City Grand recently published some information regarding roadway safety in their “News of the Day” newsletter. I have included this information below as a reminder to please share the road!

Sun City Grand Speed Limits: 
Sunrise Blvd, Clearview Blvd, Goldwater Ridge, Mountain View Blvd: 35 mph | Residential Areas: 25 mph

Vehicles – Four-Way Stops/Crosswalks – Right of Way:

  1. Except as provided in Arizona Revised Statutes section 28-793, subsection B, if traffic control signals are not in place or are not in operation, the driver of a vehicle shall yield the right-of-way, slowing down or stopping if need be in order to yield, to a pedestrian crossing the roadway within a crosswalk when the pedestrian is on the half of the roadway on which the vehicle is traveling or when the pedestrian is approaching so closely from the opposite half of the roadway as to be in danger. A pedestrian shall not suddenly leave any curb or other place of safety and walk or run into the path of a vehicle that is so close that it is impossible for the driver to yield.
  2. If a vehicle is stopped at a marked crosswalk or at an unmarked crosswalk at an intersection to permit a pedestrian to cross the roadway, the driver of another vehicle approaching from the rear shall not overtake and pass the stopped vehicle.

*Arizona Gov. Doug Ducey has signed legislation making it a crime to park a vehicle so that enough of a sidewalk is blocked to prevent someone using a wheelchair from passing.

Walkers, Runners, Joggers:
Walkers and runners, keep your eyes and ears open and move over to allow cyclists to pass safely. If wearing headphones, please have them lowered to a volume that you can hear others when approaching. Runners should signal walkers similar to cyclists when passing.

Bicyclists:
Arizona does not have a statute that specifically prohibits the operation of a bicycle upon a sidewalk (Ariz. Rev. Stat. Article 28-904;28-101). Therefore, cyclists should keep their eyes and ears open for walkers, runners, and vehicles. In addition, cyclists should alert when passing walkers and runners by yelling, “passing on your left (or right)!” Please remember to be cautious of pedestrians and move out of the way to give pedestrians the right of way.

  • Although it is not a law, emergency officials urge all bicyclists to wear a helmet.
  • Follow all traffic signs and rules of the road.
  • If you’re riding at night, use a front & rear light.
  • Use hand signals when turning.
  • Avoid busy streets when possible.

Golf Carts:
Golf carts operate as vehicles; same laws apply. In addition, golf carts are to be operated in public streets by those who have a valid driver’s license. Children, teens, and adults without a valid license are not allowed to operate a golf cart in public streets. If you notice any violators of the safety laws permitted by the Arizona State Legislature, which are supported by the city of Surprise and Sun City Grand, please contact the Surprise Police Department at 623.222.4000, or 911 for an emergency.

Surprise Judges Reappointed

Congratulations to Surprise City Court Presiding Judge Louis Frank Dominguez and Associate Judge Catherine A. Gaudreau. Council has reappointed them to new 4-year terms beginning July 1. Thanks to both judges for their continued service to the city of Surprise!

Meet & Greet

My monthly Meet and Greet will be July 26 at Sun City Grand in the Pima Room 19781 N. Remington Dr. from 6-8 pm. I have also added a 2nd meeting on July 30 at Arizona Traditions in the classroom at 17221 N. Citrus Dr. from 10-11:30 am. I look forward to discussing the latest city news and answering any questions you have.

City Council Meetings

The next regularly scheduled Council meeting is August 17 at 6 p.m., and City Hall is open to the public for in-person attendance. You can also watch live on surpriseaz.gov/surprisetv, the Surprise City Gov Facebook page at facebook.com/cityofsurprise, or on Cox channel 11.

District 2 Update – June 2021

Greetings, District 2 residents! Welcome to June! Please take a moment to read the information below, which contains important city updates and information on upcoming events. If you have any questions or concerns, please reach out to me anytime at aly.cline@surpriseaz.gov, or by calling 623.222.1322. You can also find me on Facebook for frequent notifications.

Veterans Services

The U.S. flagVeterans, service members, and their families now have a new place to access resources, support, and assistance in the West Valley. The City of Surprise is proud to offer the West Valley Veteran Success Center a new home within the Surprise Resource Center at the AZ TechCelerator Campus, located at 12425 W. Bell Rd., Suite 124. The center includes various military and veteran support services and resources, made possible by the generous support of partner organizations and all West Valley cities. For more information on the West Valley Veteran Success Center, call 623.222.1658 or visit the City of Surprise website at surpriseaz.gov/veterans.

Rent and Utility Assistance

The Surprise and El Mirage Community Action Program (CAP) has a new online portal to apply for rental and utility assistance. Please visit http://hsdclientportal.maricopa.gov/ to complete a pre-screening assessment. Those needing assistance with the online process can call 623.222.4673. Eligibility restrictions apply. https://www.surpriseaz.gov/3549/Community-Action-Program-CAP.

Prescription Drop-off Box

The City of Surprise Police Department has a prescription drug collection bin in its lobby for easy disposal of unwanted drugs 24 hours a day, 7 days a week. The focus of this program is to provide a safe location for individuals to dispose of unwanted, unused, or expired medications and ultimately reduce the likelihood of these medications falling into the hands of children and teens. Visit the link below for more information:
https://www.surpriseaz.gov/3359/RX-Drug-Drop-off

We Care Program

We Care is an automated system designed to call a senior or homebound person once a day to check on their welfare. If the daily call is not answered, an automatic alert is sent, and officers from Surprise Police or Citizens Patrol will be sent to the home to check on the individual. If you or someone you know could benefit from this program, you can submit an online application at https://www.surpriseaz.gov/WeCare, and Surprise Citizen Patrol will contact you to schedule a required home visit and interview.

Lock Box Program & Vial of Life

The Lock Box program allows first responders to have quick and safe access to your home in the event of an emergency. Using a lockbox on the exterior of your home, the fire department can use a unique key to open the lockbox and access your house key. Having a lockbox can add precious lifesaving minutes during an emergency and also saves on property damage. To find out more about this program, please visit surpriseaz.gov/fire or call 623.222.5000.

In addition, if you stop by our Surprise Fire Medical Administration office, located at 14250 W. Statler Plz., Suite 101, you can pick up a Vial of Life. The Vial of Life contains a medical emergency information form that should be filled out, put back in the vial, and stored in your refrigerator for safekeeping. A sticker that comes in the vial can be placed on your refrigerator to alert first responders that you have this information available. The Vial of Life is designed to provide important medical and emergency information to first responders when you cannot. While you are there, you can also pick up a Pet Finder window sticker that alerts first responders to the pets in your home!

Free Hot Showers

Free showers are available every 2nd & 4th Tuesday of each month at the Salvation Army in Surprise, 17420 N. Ave of the Arts, between 10 a.m. – 2 p.m. Food, medical care, haircutting, and pet care resources are also available. This program is made possible by Church of the Palms, Salvation Army, and the City of Surprise. Call 623.222.1600 for more information.

EPCOR Water

Customer Assistance Programs graphicEPCOR Water offers customer assistance programs for low-income customers, deployed military and disabled military veterans. If you or someone you know can benefit from this program, you can read more at https://www.epcor.com/products-services/water/rate-cases-usa/water-rate-review/Pages/customer-assistance-programs.aspx

Water Wise

Surprise Water Resource Management logoYou may have heard talk in the news media recently about the Colorado River and a potential shortage declaration. The Western United States, including Arizona and the Phoenix metropolitan area, has been experiencing a drought for more than 20 years, with an official drought declaration in June 1999. Drought is a normal occurrence in the southwest desert. However, as the drought in the Colorado River Basin continues to extend, the Lower Basin states of Arizona, California, New Mexico, and Nevada along with Mexico may face reductions in their Colorado River water deliveries through a “Tier 1” declaration by the Bureau of Reclamation.

What does this mean for Surprise water customers? A Tier 1 shortage declaration will not affect Surprise’s water allocation or its deliveries to customers. Although there will be no immediate impact on municipal water supplies, Surprise remains committed to water resource management and water conservation measures. Shortage on the Colorado River does not mean shortage for Surprise’s customers at the tap. Being efficient with water has been part of our long-term water management strategy, and our water conservation program provides resources to assist customers.

Furthermore, Surprise is not directly delivering its Colorado River allocation. Instead, we use our Central Arizona Project (CAP) water allocation to recharge the aquifer, storing water for future groundwater pumping. As always, water users must follow water-efficient practices to protect our precious resources. Learn more about drought and how it affects Surprise water customers on our Drought Resiliency and Preparedness website: surpriseaz.gov/droughtmgmt

You may be wondering how you can save water. Here are some water-saving tips:

  • Visit Surprise’s water conservation page surpriseaz.gov/waterconservation for water-saving guides, tips, and advice.
  • Surprise customers can track their water use through a WaterSmart portal and use real-time tracking to establish a water use baseline and set leak alerts. Customers can access the WaterSmart portal through the “pay my bill” option on Surprise’s Utility Billing website surpriseaz.gov/WaterBill.
    WaterSmart logo

Passport Services Resume

United States passports.Passport services return to Surprise City Hall by appointment only. Regular business hours for passports will be Monday – Friday, 8 a.m. to 4 p.m. in the City Clerk’s Office. City staff can accept applications for first-time passport books and passport cards and review paperwork for renewals. They do not offer passport photos, so be sure to have your photos with you at your appointment. To make an appointment or for questions, please visit surpriseaz.gov/passport or call the City Clerk’s Office at 623.222.1200.

Surprise Property Tax Rate

A PowerPoint slide displaying primary property taxes for Surprise.We’ve been receiving some questions about the City of Surprise tax rate. It has not increased. The primary tax rate in the City of Surprise is $0.7591 per $100 of assessed property value, plus the secondary property tax rate (from the voter-approved 2017 GO Bond) of $0.3880 per $100 of assessed property value. These rates multiplied by the assessed value of your home determine what you pay in property taxes. If the value of your home increases, you will see an increased tax bill; however, that is not due to a rise in the property tax rate but rather an increase in the assessed value of your home.

Schedule of Existing Primary and Secondary Property Tax

   Current Rate  Current Levy  Proposed Rate  Proposed Levy  
 Property Tax          
 Primary Property Tax Rate $0.7591 $9,135,500 $0.7591 $9,974,200 Per $100 assessed value
 Secondary Property Tax Rate $0.3880 $4,669,500 $0.3880 $5,098,200 Per $100 assessed value

Surprise Retail Survey Results

The City of Surprise launched its annual Surprise Retail Survey on April 5, and more than 5,100 responses later, we have the results! The City uses the survey data to identify the City’s retail strengths and opportunities to bring additional amenities closer to home. Select survey insights are listed below. The full results are available at surpriseaz.gov/retailsurvey.

2021 Retail Survey Results summary

Meet & Greet

Join me Wednesday, June 9 for a virtual meeting or June 28 at Sun City Grand Café, 19781 N. Remington Dr., at 6 p.m. I look forward to discussing the latest city news and answering any questions you have.

City Council Meetings

The next regularly scheduled Council meeting is June 15 at 6 p.m., and City Hall is open to the public for in-person attendance. You can also watch live on surpriseaz.gov/surprisetv, the Surprise City Gov Facebook page at facebook.com/cityofsurprise, or on Cox channel 11.

District 2 Update – May 2021

Greetings, District 2 residents! Welcome to May! Please take a moment to read the information below, which contains important city updates and information on upcoming events. If you have any questions or concerns, please reach out to me anytime at aly.cline@surpriseaz.gov, or by calling 623-222-1322. You can also find me on Facebook for frequent notifications.

Ottawa Tour

Councilmember Cline, Councilmember Hastings, Ottawa's president, Dennis Tyner, and new Vice President of Advancement, Todd Simpson.Councilmember Jack Hastings and I had the opportunity to tour the Ottawa campus and meet with their president, Dennis Tyner, and new Vice President of Advancement, Todd Simpson. Ottawa University is a great partner for the City of Surprise with such a beautiful campus and facilities. I am thankful to have had the opportunity to sit down and hear from their leadership.

City Hall Re-opens!

As of Monday, April 12, Surprise City Hall and other city administrative buildings have been re-open to the public. Additionally, City Council meetings and all board and commissions meetings are now re-open to in-person attendance.

Surprise’s Face Covering Mandate Lifted

Mayor Skip Hall has signed a proclamation terminating the face-covering mandate in Surprise. You can read the full proclamation here.

Please note that based on the Governor’s Executive Order 2021-06, there are some exceptions.

The city retains the right to set and enforce mitigation policies in our city government buildings and public transportation. Wearing of face coverings/masks is recommended within city facilities, with the exception of Surprise City Court, where they are required.

Per the Governor’s order, private Businesses may institute and enforce face-covering policies and retain the right to refuse service to those who do not comply with their policies.

Per federal mandate, face coverings are still required while riding public transportation.

Day of Service at St. Mary’s Food Bank

Councilmember Cline presents a check for $1000 to St. Mary's Food Bank.The City of Surprise hosted a Day of Service volunteer event on Wednesday, March 31, at St. Mary’s Food Bank located at 13050 W. Elm Street. Not only did I have the pleasure of volunteering, but I also presented St. Mary’s Food Bank with a $1,000 check. Thank you, St. Mary’s Food Bank, for helping feed hungry families throughout Phoenix and nine Arizona counties.

Surprise Retail Survey

The 2021 Surprise Retail Survey is now open! Tell us what shopping and dining establishments you want to see in Surprise – plus, vote for current favorites so we can recognize the local businesses you love! Take the survey now: surpriseaz.gov/retailsurvey

Property Maintenance Ordinance

Thank you to those that have submitted comments for the draft Property Maintenance Ordinance (PMO). This document establishes the minimum standards for all property throughout the city. The goal of the PMO is to keep the City of Surprise safe, healthy, and blight-free. Public comment was requested and accepted from March 3 through May 2, 2021. If you would like to learn more about the document, please view the March 2 Property Maintenance Ordinance Work Session Presentation.

A presentation and vote on the item is scheduled for June 15, 2021, at Surprise City Council Meeting. If adopted, the PMO will be effective July 15, 2021.

COVID Relief Funding

For over a year now, the city of Surprise has been working hard to support residents and businesses impacted by COVID-19.

Our city has been fortunate to receive federal, state, and county financial assistance to provide meals, rental/mortgage payments, and utility assistance through our Senior Center and Surprise Resource Center.

Here is a snapshot of how $10.88 million in federal funds has helped our community during the COVID crisis:

Federal funding allocation.

The Small Business Administration’s Paycheck Protection Program provided billions of dollars in payroll assistance funding for businesses through two rounds of funding.

While these programs have helped, the city identified some funding gaps in meeting specific needs and, in some cases, noticed some needs were not being met at all.

On September 1, 2020, and November 2, 2020, the Surprise City Council approved resolutions to support $555,000 for Surprise COVID Community Relief Packages for addressing community and business needs because of the prolonged nature of the pandemic. Utilizing some of our AZ CARES ACT dollars, we were able to allocate $180,000 to address the following human service needs:

AZ CARES ACT funds allocation.

The remaining $375,000 supported the Surprise Small Business Relief Grant, disbursed over two rounds:

Surprise small business relief funds allocation.

The city will continue to explore additional needs as we anticipate another round of funding through the American Rescue Plan Act in the future. We have a good plan in place to monitor where the needs are and address them as appropriate.

Small businesses are encouraged to review updated COVID business resources available on surpriseaz.gov/businesshelp or reach out to the Surprise Economic Development Department at econdev@surpriseaz.gov.

Community Resources are available at surpriseaz.gov/communitycare, or call the Surprise Resource Center at 623.222.1600.

Meet & Greet

Join me Monday, May 24 at Sun City Grand Café, 19781 N. Remington Drive, at 6 p.m. I look forward to discussing the latest city news and answering any questions you have.

City Council Meetings

The next regularly scheduled Council meetings are May 4 and 18 at 6 p.m. and are open to the public for in-person attendance. You can also watch live on surpriseaz.gov/surprisetv, the Surprise City Gov Facebook page at facebook.com/cityofsurprise, or on Cox channel 11.

District 2 Update – April 2021

Greetings, District 2 residents! Welcome to April! Please take a moment to read the information below, which contains essential city updates and information on upcoming events. If you have any questions or concerns, please reach out to me anytime at aly.cline@surpriseaz.gov, or by calling 623-222-1322. You can also find me on Facebook for frequent notifications.

Council Conversations Show

Tuesday, February 23, I had the pleasure of hosting my first Council Conversations show. I interviewed Human Service & Community Vitality Director Seth Dyson about what types of assistance are available at the Surprise Resource Center, including rent and utility help! You can view the conversation on my website at d2.surpriseaz.gov.

Councilmember Cline speaks with Human Service and Community Vitality director, Seth Dyson.

State of the City Video Premiere

The 2021 State of the City will be presented as a video premiere on Tuesday, April 13 at 6 p.m. Join us as as we reflect on the resilience of our community and look forward to what’s on the horizon. Watch LIVE online at surpriseaz.gov/surprisetv.

Salvation Army Fundraiser Golf Tournament

A golf club head is lined up with a golf ball on top of a tee.The Salvation Army is hosting a Northwest Valley Corps Golf Tournament on Saturday, May 8, 2021, at Arizona Traditions. Check-in starts at 7:00 a.m. with a 7:30 a.m. shotgun start in a scramble format. The cost is $75.00 per person or $300 for a foursome. All proceeds will benefit social services and the food pantry. If you’re not a golfer, please consider volunteering to help or donating prizes. To register, please contact Fred Folder at 714-420-9886 or Frederick.folden.jr@usw.salvationarmy.org

Miller Massage Therapy Ribbon Cutting

Mayor Hall and Councilmember Cline prepare to cut a grand opening ribbon in front of Miller Message Therapy.On February 26, Mayor Hall and I attended a grand opening ribbon cutting for Miller Massage Therapy, located at 17100 W Clearview Blvd., at Cimarron in Sun City Grand. Congratulations to Nicole Miller, owner of Miller Massage Therapy, in celebrating their second office location in Surprise.

Important Information for Southwest Gas Customers

Southwest Gas is transforming their customer information system from the ground up on Monday, May 3, 2021, to provide an improved customer experience along with enhanced security. For important information on how this will impact you and the way your account will be serviced, please visit www.swgas.com/new4u. The site will provide regular updates and tools to help you navigate the new system.

Drop-off Recycling

Surprise residents can drop-off clean/dry acceptable recyclable materials at the Public Works Yard, located at 17274 N. Litchfield Road on Tuesdays, Wednesdays, and Saturdays from 8-11 a.m. and 1-3 p.m.

Accepted materials are:

  • Plastic bottles #1 and #2 (including milk gallons, soda bottles, condiment bottles, water bottles, shampoo bottles, and detergent containers)
    Please be sure to screw all lids on the bottles or remove them completely
  • Cardboard
  • Aluminum and tin cans

A city staff member will be available to help sort recyclable materials and ensure that the recyclables are not contaminated.

Budget Update

The city kicked off the Fiscal Year 2022 budget building process on February 2. At the February 16 Council Work Session, Council received an overview on Budget Revenues. The chart below shows Citywide revenues and the percentages that they make up out of the whole budget.

A pie chart showing Citywide revenues and the percentages that they make up out of the FY21 budget.

One area of this revenue pie chart that is often talked about is property tax. The City of Surprise has a Primary Property tax rate of $0.7591 (per $100 Assessed LPV), which is a tax levy used for general government operations and a Secondary Property Tax rate of $0.3880, which is a voter-approved tax levy limited to pay for General Obligation (GO) bonds. It is also important to note that the majority of the primary property tax rate that is collected by the County goes to entities other than the City of Surprise. Below is a graphic that represents the property tax distribution.

A graphic representing property tax distribution.

There was also a presentation on citywide budget expenses at the March 2 City Council Work Session. Future Council Work Sessions and Regular Meetings will include presentations related to department operation budget development. The Recommended Budget is scheduled for release in April, followed by Council and public review. The final budget adoption is scheduled for June 1. Fiscal Year 2022 begins July 1, 2021.

To watch past budget presentations, please visit Surpriseaz.gov/budget.

Meet & Greet

Join me Monday, April 26, at Sun City Grand Café, 19781 N. Remington Drive at 6 p.m. I look forward to discussing the latest city news and answering any questions you have.

District 2 Update – March 2021

Greetings District 2 residents! Welcome to March! Please take a moment to read the information below, which contains important city updates and information on upcoming events. If you have any questions or concerns please reach out to me anytime at aly.cline@surpriseaz.gov, or by calling 623-222-1322. You can also find me on Facebook for frequent notifications.

“Keep it beautiful, Surprise” Campaign

Keep it beautiful, Surprise!Help spread the word about keeping our beloved community clean. The “Keep it beautiful, Surprise” campaign consists of videos, social ads and a webpage with information on how you can get involved! Please also consider volunteering at the upcoming Surprise Day of Service on March 20 at 8 a.m. To register, please contact Larry Garcia at larry.garcia@surpriseaz.gov. For more information, please visit the Surprise Day of Service webpage.

Spring Training

Spring Training has begun! MLB has approved our Capacity and COVID mitigation plan, which includes social distancing, seating pods, limited capacity of about 25%, and increased safety and sanitization protocols. For ticket information and a schedule of game times, please visit surprisestadium.com.

Speed Limits in Surprise

The City of Surprise has a Street Speed Limit Map where you can easily view the speed limits of our streets. The map can be found on the surpriseaz.gov website here. Speed limits are established based on careful examination of all the factors affecting safe driving in that stretch of roadway.

A New Leaf West Valley VITA Program

The City of Surprise has partnered again with A New Leaf who facilitates the Volunteer Income Tax Assistance program, which provides free tax preparation assistance. The program will be available until April 15 at the Surprise Resource Center and April 14 at Riverboat Bingo. To make an appointment call the Surprise Resource Center at 623-222-1600. For additional information click here.

Click to enlarge image

Community Legal Services

Community Legal Services is proud to offer Lunchtime Law Lessons every Friday on a variety of topics. Every session is a Zoom Virtual Workshop. Click here to register and join Legal Staff for live No-Cost workshops!

March 5 – Consumer Law and Federal Student Loan updates

Library Services for Veterans

Maricopa County Library District is offering library services for Veterans. Brainfuse VetNow is an online platform that offers a testing & education reference center, live online veteran navigator, live resume and interview coaching, and Book-A-Librarian, just to name a few! Click here for more information.

Meet and Greet

Please join me for my Monthly Meet and Greets:

Upcoming Events

  • National Community Survey coming soon – What do you love about living in Surprise? The National Community Survey will be mailed to select households this month and offered online to the community at large beginning in mid-March. Details will be provided at www.surpriseaz.gov when they become available.
  • Surprise Progress Magazine – Free. Check out what is happening in Surprise!
    Progress Magazine Winter 2021 (surpriseaz.gov)

District 2 Update – February 2021

Greetings Sun City Grand and District 2 residents! My name is Aly Cline, and I am your new District 2 representative. I was sworn in on January 5th, and I am so proud to be your voice on the Surprise City Council. One of the things I am most looking forward to as your District 2 representative is hearing from you! Please reach out to me anytime at aly.cline@surpriseaz.gov, or by calling 623.222.1322. Already, I have heard from some of my constituents with questions regarding the second government stimulus payment. The IRS has a “Get My Payment” tool on their website that can be used to find out if/when you will be receiving a payment. Visit www.irs.gov/coronavirus/get-my-payment, then select the “Get My Payment” button. Please continue to reach out with any other questions or concerns you might have.

Here’s a little information about me: I have been an active volunteer in the City for the last 11 years, as a representative on the Veterans, Disability and Human Services Commission, as a volunteer coach for the City’s Parks and Recreation department, and participating in leadership for the American Cancer Society Relay for Life . I am also a lifetime member, board member, and volunteer for Friends of the Surprise Libraries Inc. I am passionate about women and minorities in business, veterans issues, education and literacy.

Please keep an eye on my website, D2.Surpriseaz.gov, for information on my Community Meetings, as I will be reaching out to residents on a regular basis. My first virtual Meet and Greet via Zoom will be on February 10 at 10 a.m. I hope you can join me as I provide city updates and answer any questions that you might have.

Zoom Meeting information:

https://us02web.zoom.us/j/9089130407?pwd=a3dSVE5IOXJKNzIvN0tXSm8zRmpVQT09
Meeting ID: 908 913 0407
Passcode: BOOKS

There are many great things planned this month in the City of Surprise! Please see the list below and visit our website at www.surpriseaz.gov for more information.

  • Valentine’s Day is this month, and the Senior Center is hosting a virtual Valentine’s Day Canvas Decorating party! On February 12 at 9 a.m. Senior Center Members can create a love-inspired canvas using everyday household items. To reserve your canvas, call 623.222.1500.
  • If you are looking for a way to help your community, I encourage you to participate in the Surprise Day of Service on February 20 from 8 a.m. – 1:30 p.m. at St. Mary’s Food Bank, located at 13050 W Elm St. To volunteer, please call 623.222.1522.
  • Would you like to learn more about the City of Surprise? The Surprise City Academy is going virtual on February 22. This great program gives you an opportunity to learn about the City from the Mayor, Councilmembers, City Manager and upper level city staff. The Surprise City Academy is free to attend, but you must be registered. You can learn more at surpriseaz.gov/cityacademy.
  • A virtual AZ Humanities Speaker series begins on February 23 at 11 a.m. “For the Love of Turquoise” by Carrie Cannon. For registration information, please call Arts & Cultural Advisory Commissioner Kathie Morgan at 623.594.3963
  • And last, but certainly not least, Spring Training at Surprise Stadium starts February 27! For the latest updates, please visit surprisestadium.com.

As a reminder, City Council meetings are still closed to in-person attendance due to the COVID-19 pandemic, but meetings can be viewed live on Surprise TV, or on Cox channel 11 and CenturyLink channel 8513. Instructions for how to comment during a meeting are included on meeting agendas.

I wish you all a Happy Valentine’s Day and a wonderful February!