Tag Archives: Census

District 2 Update – August 2020

The August heat is certainly upon us, and with all the uncertainty that surrounds us, at least we can count on our beautiful, but hot, Arizona weather! I hope this message finds you safe and healthy. Please keep yourselves hydrated! There are many positive things happening in Surprise, and I am glad that I get this opportunity to share them with you.

The 2020 Census is currently underway. If you have not completed a survey, there is still time! Respond online, at my2020census.gov, by phone at 844-330-2020 for English, and 844-468-2020 for Spanish, or by mail, if your household received a paper questionnaire in March or April. Information collected from the Census helps with the planning of critical infrastructure like roads and hospitals, determines our congressional representation and local political boundaries, and determines our share of the money distributed to states annually. It is crucial that everyone responds.

If a household has not responded to the Census by August, workers will begin visiting homes to interview households. All Census takers have official ID badges that will include their name, photograph, a U.S. Department of Commerce watermark, and an expiration date. Census workers have also been provided with personal protective equipment, and been trained to practice physical distancing when interacting with residents. Please remember that the Census Bureau will NEVER ask for: social security numbers, bank information, donations or credit card information. If fraud is suspected, call 1-800-923-8282 to speak with a local Census Bureau representative.

Drop-off recycling is now available. Surprise residents can now drop off plastic bottles #1 and #2, cardboard, and aluminum and tin cans, at the Public Works North Yard, located at 17274 N. Litchfield Road. Materials will be accepted on Tuesdays, Wednesdays, and Saturdays from 8 a.m.-11 a.m. and 1 p.m.-3 p.m. Proof of residency will be required, and a city staff member will be available to help residents with sorting and ensuring recyclables are not contaminated. The City of Surprise has been working hard to find a curbside recycling solution that is both cost-effective and sustainable. The City’s recycling program was temporarily suspended last August due to the rising operations costs and the decreasing value of recyclables. Drop-off recycling is the first step to resuming the city’s recycling program. For those of you that have Parks and Sons for your recycling provider, please note that you can also use the drop-off location, if you choose to.

The Kansas City Royals held a groundbreaking event for their new housing facility on July 9th. The facility is generally located north of Greenway Road and east of Bullard Avenue, south of the Texas Rangers housing facility which was finished earlier this year. When built, the building will contain 47 units, a pool, BBQ area, fire pit and ramada. A separate 4,000 SF storage facility will also be built as part of this project.

I know that many of you have questions and concerns regarding COVID-19. The City of Surprise has a COVID-19 webpage that is updated frequently with the latest information related to the pandemic. Please visit this page, at www.surpriseaz.gov/COVID-19 for updated information about the Governor’s executive orders, as well as for links to COVID-19 case data, facility closure information and much more. For information on COVID-19 testing, the Maricopa County Department of Public Health recommends calling the COVID-19 Hotline. The hotline number is 844-542-8201, and can be called for information about testing availability in your area. A link to the AZ COVID-19 Hotline is also available on the City’s COVID-19 page.

Lastly, I would like to thank all the frontline and essential workers who continue to serve with bravery during this pandemic, including our Surprise Fire-Medical and Surprise Police departments. I am proud of their dedication to professionalism and commitment to building partnerships with our residents. I would like all of our residents to know that your public safety teams are always here to serve you and answer any questions that you may have.

Please be sure to tune in for our next City Council Meeting on August 18 at 6 p.m. Meetings are broadcast live on Surprise TV www.surpriseaz.gov/surprisetv and on the Surprise City Gov Facebook page at facebook.com/cityofsurprise. As always, I am happy to hear from my constituents. Please email me at nancy.hayden@surpriseaz.gov with any questions or concerns you may have. Please also check the city website at https://www.surpriseaz.gov/ for important updates and information.

District 2 Update – May 2020

March and April brought a lot of change to our community! Governor Doug Ducey’s Executive Order (2020-18), “Stay Home, Stay Healthy, Stay Connected” went into effect on March 31 at 5 p.m. This order reinforces the state’s efforts to protect public health by reminding Arizonans to maintain healthy habits and find alternative ways to stay connected while spending time at home. Under the Executive Order, Arizonans shall limit their time away from their place of residence except to conduct or participate in essential activities, for employment or to utilize any services or products provided by essential business services. For more information on this particular order, please visit https://azgovernor.gov/executive-orders.

Mayor Skip Hall, in consultation with City Council and in response to the COVID-19 pandemic, announced a State of Emergency for the city in an effort to preserve public health on March 19. With that declaration, many city facilities are closed to the public until further notice. Please know that city business will continue to be conducted and core services will not be impacted. Those core services include fire-medical, police, trash, water and other essential city services.

The following city facilities are closed to the public for walk-in services. Select services may be available by appointment:

  • City Hall (including service counters for: City Clerk, Cashier, Development Services)
  • Fire Administration
  • AZ TechCelerator
  • Senior Center (meal delivery and pick-up will continue)
  • Parks & Recreation Offices
  • Aquatic Center
  • Tennis & Racquet Complex
  • Countryside Recreation Center
  • Sierra Montana Recreation Center
  • Villanueva Recreation Center
  • Surprise Tennis and Racquet Complex
  • Surprise Aquatic Center
  • Hollyhock Pool

Doors will remain open at the following facilities, but with suspended or limited services so as to reduce public walk-in traffic:

  • Police Department
  • Fire Stations (non-emergency visits are prohibited)
  • City Court
  • Surprise Resource Center (open for drop off and pick-up only)

The city has also closed the following facilities within its parks to curb gatherings: playgrounds, water fountains, basketball courts, pickle ball courts, dog parks, skate park, splash pads, restrooms, and volleyball courts. Ramada and field reservations are not being accepted at this time.

Please continue to practice social distancing while utilizing walking paths or open space and wash or sanitize your hands frequently. Do not use the parks if you are exhibiting symptoms of illness.

City libraries are managed by Maricopa County Library District and are also closed to the public. You can still access their eMedia collection by visiting www.mcldaz.org

Please contact the city by phone or email for assistance:

  • City Clerk – clerk@surpriseaz.gov / 623.222.1200 (Passport services have been suspended until further notice)
  • City Court – municipalcourt@surpriseaz.gov / 623.222.4800
  • City Manager – 623.222.1100
  • Community Development / Development Center – 623.222.3000
  • Economic Development – 623.222.3300
  • Fire-Medical – Emergency 9-1-1, Non-Emergency 623.222.5000
  • Human Resources – hr@surpriseaz.gov / 623.222.3500
  • Human Service & Community Vitality – 623.222.1500
  • Marketing & Communications – 623.222.1431
  • Mayor & City Council – 623.222.1300
  • Parks & Recreation – recreation@surpriseaz.gov / 623.222.2000
  • Police – Emergency 9-1-1, Non-Emergency 623.222.4000
  • Public Works – 623.222.1900
  • Utility Payment – www.surpriseaz.gov/payments / 623.222.1900, Option 1
  • Water Resource Management – 623.222.1900

For general questions, please call 623.222.1900. The city’s website at www.surpriseaz.gov is also a great resource for connecting with staff.

During this overwhelming time for all of our communities, it is important for our residents to know how to access the resources they may need. The city offers a webpage that provides community support resources and volunteer opportunities amid COVID-19. These resources include free meal services, stress and anxiety resources and a community resource guide to name a few. For more information, please visit https://www.surpriseaz.gov/3804/COVID-19-Community-Care-Resources.

As I am sure you are aware, Census 2020 is underway. We need your help for a complete count. It only takes a few minutes to complete the Census. Its importance for the city is critical so that we can get the proper funding based on an accurate population count, amongst several other reasons, including critical funding for things like schools and transportation. If you have any questions, please do not hesitate to contact us or visit our website at www.surpriseaz.gov/Census2020.

Lastly, please stay safe and practice the guidelines we have all been given by the CDC, the Arizona Department of Health Services and the Governor’s office. Wishing you nothing but the best during this difficult time. Please remember City Council is here for you.

District 2 Update – April 2020

What a month it has been! Governor Doug Ducey’s latest Executive Order (2020-18), “Stay Home, Stay Healthy, Stay Connected” went into effect on March 31 at 5 pm. This order reinforces the state’s efforts to protect public health by reminding Arizonans to maintain healthy habits and find alternative ways to stay connected while spending time at home. Under the Executive Order, Arizonans shall limit their time away from their place of residence except to conduct or participate in essential activities, for employment or to utilize any services or products provided by essential business services. For more information on this particular order, please visit https://azgovernor.gov/executive-orders.

Mayor Skip Hall, in consultation with City Council and in response to the COVID-19 pandemic, announced a State of Emergency for the city in an effort to preserve public health last month. With that declaration, many city facilities are closed to the public until further notice. Please know that city business will continue to be conducted and core services will not be impacted. Those core services include fire-medical, police, trash, water and other essential city services.

The following city facilities are closed to the public for walk-in services. Select services may be available by appointment:

  • City Hall (including service counters for: City Clerk, Cashier, Development Services)
  • Fire Administration
  • AZ TechCelerator
  • Senior Center (meal delivery and pick-up will continue)
  • Parks & Recreation Offices
  • Aquatic Center
  • Tennis & Racquet Complex
  • Countryside Recreation Center
  • Sierra Montana Recreation Center
  • Villanueva Recreation Center

Doors will remain open at the following facilities, but with suspended or limited services so as to reduce public walk-in traffic:

  • Police Department
  • Fire Stations (non-emergency visits are prohibited)
  • City Court
  • Surprise Resource Center (open for drop off and pick-up only)

The city has also closed the following facilities within its parks to curb gatherings: playgrounds, water fountains, basketball courts, pickle ball courts, dog parks, skate park, splash pads, restrooms, and volleyball courts. Ramada and field reservations are not being accepted at this time.

Please continue to practice social distancing while utilizing walking paths or open space and wash or sanitize your hands frequently. Do not use the parks if you are exhibiting symptoms of illness.

Additionally, the following parks and recreation facilities remained closed: Countryside Recreation Center, Sierra Montana Recreation Center, Villanueva Recreation Center, Surprise Tennis and Racquet Complex, Surprise Aquatic Center and Hollyhock Pool.

City libraries are managed by Maricopa County Library District and are also closed to the public.

Please contact the city by phone or email for assistance:

  • City Clerk – clerk@surpriseaz.gov / 623.222.1200 (Passport services have been suspended until further notice)
  • City Court – municipalcourt@surpriseaz.gov / 623.222.4800
  • City Manager – 623.222.1100
  • Community Development / Development Center – 623.222.3000
  • Economic Development – 623.222.3300
  • Fire-Medical – Emergency 9-1-1, Non-Emergency 623.222.5000
  • Human Resources – hr@surpriseaz.gov / 623.222.3500
  • Human Service & Community Vitality – 623.222.1500
  • Marketing & Communications – 623.222.1431
  • Mayor & City Council – 623.222.1300
  • Parks & Recreation – recreation@surpriseaz.gov / 623.222.2000
  • Police – Emergency 9-1-1, Non-Emergency 623.222.4000
  • Public Works – 623.222.1900
  • Utility Payment – www.surpriseaz.gov/payments / 623.222.1900, Option 1
  • Water Resource Management – 623.222.1900

For general questions, please call 623.222.1900. The city’s website at www.surpriseaz.gov is also a great resource for connecting with staff.

During this overwhelming time for all of our communities, it is important for our residents to know how to access the resources they may need. The city offers a webpage that provides community support resources and volunteer opportunities amid COVID-19. These resources include free meal services, stress and anxiety resources and a community resource guide to name a few. For more information, please visit https://www.surpriseaz.gov/3804/COVID-19-Community-Care-Resources.

As I am sure you are aware, Census 2020 is underway. We need your help for a complete count. It only takes a few minutes to complete the census. Its importance for the city is critical so that we can get the proper funding based on an accurate population count, amongst several other reasons, including critical funding for things like schools and transportation. If you have any questions, please do not hesitate to contact us or visit our website at www.surpriseaz.gov/Census2020.

Lastly, please stay safe and practice the guidelines we have all been given by the CDC, the Arizona Department of Health Services and the Governor’s office. Wishing you nothing but the best during this difficult time. Please remember City Council is here for you.