Tag Archives: veterans

District 2 Update – July 2021

Greetings, District 2 residents! Please take a moment to read the information below, which contains important city updates and information on upcoming events. If you have any questions or concerns, please reach out to me anytime at aly.cline@surpriseaz.gov, or by calling 623-222-1322. You can also find me on Facebook for frequent notifications.

Conserving Water

The City of Surprise offers water conservation education to help our residents find ways to conserve water. Did you know that 70% of residential water use occurs outdoors? One simple way you can help conserve water is by checking for leaks outdoors every month. If you would like to learn other ways to conserve water, the city of Surprise and EPCOR water have partnered to provide a Hydrate the Valley Series, which you can view on the City’s website at surpriseaz.gov/WaterConservation.

Vetlink Foundation

Vetlink Foundation offers “Coffee with Vets” on the last Saturday of every month, beginning at 9 a.m. at the city of Surprise AZ TechCelerator, located at 12425 W. Bell Road. This is a free event for veterans to socialize, connect and share with other veterans. Each event has a guest speaker who will discuss a veteran-related topic. RSVP by calling 623.303.4355. Vetlink Foundation is a non-profit organization whose mission is to connect veterans and their families with free services and opportunities. I recently had the opportunity to donate some of my discretionary funds to this great organization!

Councilmember Clines gives a donation to the Vetlink Foundation.

Surprise FY 2022 Budget Approved

Surprise City Council approved the Fiscal Year 2022 City Budget on June 1. The budget is focused on maintaining our current level of service as the City continues to see steady growth and focuses on the Council’s commitment to maintaining quality public services and infrastructure. This budget includes 25.5 full-time positions in the General Fund and eight new employees in water, sewer, sanitation, and sports and tourism to address the City’s growth. Also included in the budget are operational costs for new capital projects such as Countryside Park and Fire Station 308; and services such as the Maricopa County Library contract. Additionally, the adopted budget includes 121.5 million for planned Capital Improvement Projects. Additional details and information on the City’s budget are always available on our website at surpriseaz.gov/budget.

Heat Relief Stations

The city of Surprise is a Heat Relief Network partner. The City provides hydration and refuge stations for those in need of a place to cool off during Arizona’s hot summer months. Listed below are the city’s Heat Relief stations:

  • Surprise Resource Center, Refuge & hydration – 12425 W. Bell Rd, Building A, Suite 124
  • Surprise Fire-Medical Station #301, Hydration – 16750 N. Village Drive East
  • The Salvation Army, Refuge & hydration – 17420 N. Avenue of the Arts Blvd

You can help those in need of relief by donating water bottles, sunscreen, sunglasses, and hats at either the Surprise Resource Center or Surprise Fire Medical Station #301. Please also remember, Hot Cars Can Kill! The Surprise Police want to remind you to:

  1. Never leave a child alone in a car
  2. Check for kids, pets, and vulnerable persons before you lock your vehicle
  3. Call 911 if you see a child alone in a vehicle

Share the Road

An infographic showing bicyclist, pedestrians and vehicles sharing the road.Traffic laws can vary from state to state regarding rights-of-way, and I have heard from some of my constituents regarding concerns of speeding and drivers not yielding to people in crosswalks. Sun City Grand recently published some information regarding roadway safety in their “News of the Day” newsletter. I have included this information below as a reminder to please share the road!

Sun City Grand Speed Limits: 
Sunrise Blvd, Clearview Blvd, Goldwater Ridge, Mountain View Blvd: 35 mph | Residential Areas: 25 mph

Vehicles – Four-Way Stops/Crosswalks – Right of Way:

  1. Except as provided in Arizona Revised Statutes section 28-793, subsection B, if traffic control signals are not in place or are not in operation, the driver of a vehicle shall yield the right-of-way, slowing down or stopping if need be in order to yield, to a pedestrian crossing the roadway within a crosswalk when the pedestrian is on the half of the roadway on which the vehicle is traveling or when the pedestrian is approaching so closely from the opposite half of the roadway as to be in danger. A pedestrian shall not suddenly leave any curb or other place of safety and walk or run into the path of a vehicle that is so close that it is impossible for the driver to yield.
  2. If a vehicle is stopped at a marked crosswalk or at an unmarked crosswalk at an intersection to permit a pedestrian to cross the roadway, the driver of another vehicle approaching from the rear shall not overtake and pass the stopped vehicle.

*Arizona Gov. Doug Ducey has signed legislation making it a crime to park a vehicle so that enough of a sidewalk is blocked to prevent someone using a wheelchair from passing.

Walkers, Runners, Joggers:
Walkers and runners, keep your eyes and ears open and move over to allow cyclists to pass safely. If wearing headphones, please have them lowered to a volume that you can hear others when approaching. Runners should signal walkers similar to cyclists when passing.

Bicyclists:
Arizona does not have a statute that specifically prohibits the operation of a bicycle upon a sidewalk (Ariz. Rev. Stat. Article 28-904;28-101). Therefore, cyclists should keep their eyes and ears open for walkers, runners, and vehicles. In addition, cyclists should alert when passing walkers and runners by yelling, “passing on your left (or right)!” Please remember to be cautious of pedestrians and move out of the way to give pedestrians the right of way.

  • Although it is not a law, emergency officials urge all bicyclists to wear a helmet.
  • Follow all traffic signs and rules of the road.
  • If you’re riding at night, use a front & rear light.
  • Use hand signals when turning.
  • Avoid busy streets when possible.

Golf Carts:
Golf carts operate as vehicles; same laws apply. In addition, golf carts are to be operated in public streets by those who have a valid driver’s license. Children, teens, and adults without a valid license are not allowed to operate a golf cart in public streets. If you notice any violators of the safety laws permitted by the Arizona State Legislature, which are supported by the city of Surprise and Sun City Grand, please contact the Surprise Police Department at 623.222.4000, or 911 for an emergency.

Surprise Judges Reappointed

Congratulations to Surprise City Court Presiding Judge Louis Frank Dominguez and Associate Judge Catherine A. Gaudreau. Council has reappointed them to new 4-year terms beginning July 1. Thanks to both judges for their continued service to the city of Surprise!

Meet & Greet

My monthly Meet and Greet will be July 26 at Sun City Grand in the Pima Room 19781 N. Remington Dr. from 6-8 pm. I have also added a 2nd meeting on July 30 at Arizona Traditions in the classroom at 17221 N. Citrus Dr. from 10-11:30 am. I look forward to discussing the latest city news and answering any questions you have.

City Council Meetings

The next regularly scheduled Council meeting is August 17 at 6 p.m., and City Hall is open to the public for in-person attendance. You can also watch live on surpriseaz.gov/surprisetv, the Surprise City Gov Facebook page at facebook.com/cityofsurprise, or on Cox channel 11.

District 2 Update – June 2021

Greetings, District 2 residents! Welcome to June! Please take a moment to read the information below, which contains important city updates and information on upcoming events. If you have any questions or concerns, please reach out to me anytime at aly.cline@surpriseaz.gov, or by calling 623.222.1322. You can also find me on Facebook for frequent notifications.

Veterans Services

The U.S. flagVeterans, service members, and their families now have a new place to access resources, support, and assistance in the West Valley. The City of Surprise is proud to offer the West Valley Veteran Success Center a new home within the Surprise Resource Center at the AZ TechCelerator Campus, located at 12425 W. Bell Rd., Suite 124. The center includes various military and veteran support services and resources, made possible by the generous support of partner organizations and all West Valley cities. For more information on the West Valley Veteran Success Center, call 623.222.1658 or visit the City of Surprise website at surpriseaz.gov/veterans.

Rent and Utility Assistance

The Surprise and El Mirage Community Action Program (CAP) has a new online portal to apply for rental and utility assistance. Please visit http://hsdclientportal.maricopa.gov/ to complete a pre-screening assessment. Those needing assistance with the online process can call 623.222.4673. Eligibility restrictions apply. https://www.surpriseaz.gov/3549/Community-Action-Program-CAP.

Prescription Drop-off Box

The City of Surprise Police Department has a prescription drug collection bin in its lobby for easy disposal of unwanted drugs 24 hours a day, 7 days a week. The focus of this program is to provide a safe location for individuals to dispose of unwanted, unused, or expired medications and ultimately reduce the likelihood of these medications falling into the hands of children and teens. Visit the link below for more information:
https://www.surpriseaz.gov/3359/RX-Drug-Drop-off

We Care Program

We Care is an automated system designed to call a senior or homebound person once a day to check on their welfare. If the daily call is not answered, an automatic alert is sent, and officers from Surprise Police or Citizens Patrol will be sent to the home to check on the individual. If you or someone you know could benefit from this program, you can submit an online application at https://www.surpriseaz.gov/WeCare, and Surprise Citizen Patrol will contact you to schedule a required home visit and interview.

Lock Box Program & Vial of Life

The Lock Box program allows first responders to have quick and safe access to your home in the event of an emergency. Using a lockbox on the exterior of your home, the fire department can use a unique key to open the lockbox and access your house key. Having a lockbox can add precious lifesaving minutes during an emergency and also saves on property damage. To find out more about this program, please visit surpriseaz.gov/fire or call 623.222.5000.

In addition, if you stop by our Surprise Fire Medical Administration office, located at 14250 W. Statler Plz., Suite 101, you can pick up a Vial of Life. The Vial of Life contains a medical emergency information form that should be filled out, put back in the vial, and stored in your refrigerator for safekeeping. A sticker that comes in the vial can be placed on your refrigerator to alert first responders that you have this information available. The Vial of Life is designed to provide important medical and emergency information to first responders when you cannot. While you are there, you can also pick up a Pet Finder window sticker that alerts first responders to the pets in your home!

Free Hot Showers

Free showers are available every 2nd & 4th Tuesday of each month at the Salvation Army in Surprise, 17420 N. Ave of the Arts, between 10 a.m. – 2 p.m. Food, medical care, haircutting, and pet care resources are also available. This program is made possible by Church of the Palms, Salvation Army, and the City of Surprise. Call 623.222.1600 for more information.

EPCOR Water

Customer Assistance Programs graphicEPCOR Water offers customer assistance programs for low-income customers, deployed military and disabled military veterans. If you or someone you know can benefit from this program, you can read more at https://www.epcor.com/products-services/water/rate-cases-usa/water-rate-review/Pages/customer-assistance-programs.aspx

Water Wise

Surprise Water Resource Management logoYou may have heard talk in the news media recently about the Colorado River and a potential shortage declaration. The Western United States, including Arizona and the Phoenix metropolitan area, has been experiencing a drought for more than 20 years, with an official drought declaration in June 1999. Drought is a normal occurrence in the southwest desert. However, as the drought in the Colorado River Basin continues to extend, the Lower Basin states of Arizona, California, New Mexico, and Nevada along with Mexico may face reductions in their Colorado River water deliveries through a “Tier 1” declaration by the Bureau of Reclamation.

What does this mean for Surprise water customers? A Tier 1 shortage declaration will not affect Surprise’s water allocation or its deliveries to customers. Although there will be no immediate impact on municipal water supplies, Surprise remains committed to water resource management and water conservation measures. Shortage on the Colorado River does not mean shortage for Surprise’s customers at the tap. Being efficient with water has been part of our long-term water management strategy, and our water conservation program provides resources to assist customers.

Furthermore, Surprise is not directly delivering its Colorado River allocation. Instead, we use our Central Arizona Project (CAP) water allocation to recharge the aquifer, storing water for future groundwater pumping. As always, water users must follow water-efficient practices to protect our precious resources. Learn more about drought and how it affects Surprise water customers on our Drought Resiliency and Preparedness website: surpriseaz.gov/droughtmgmt

You may be wondering how you can save water. Here are some water-saving tips:

  • Visit Surprise’s water conservation page surpriseaz.gov/waterconservation for water-saving guides, tips, and advice.
  • Surprise customers can track their water use through a WaterSmart portal and use real-time tracking to establish a water use baseline and set leak alerts. Customers can access the WaterSmart portal through the “pay my bill” option on Surprise’s Utility Billing website surpriseaz.gov/WaterBill.
    WaterSmart logo

Passport Services Resume

United States passports.Passport services return to Surprise City Hall by appointment only. Regular business hours for passports will be Monday – Friday, 8 a.m. to 4 p.m. in the City Clerk’s Office. City staff can accept applications for first-time passport books and passport cards and review paperwork for renewals. They do not offer passport photos, so be sure to have your photos with you at your appointment. To make an appointment or for questions, please visit surpriseaz.gov/passport or call the City Clerk’s Office at 623.222.1200.

Surprise Property Tax Rate

A PowerPoint slide displaying primary property taxes for Surprise.We’ve been receiving some questions about the City of Surprise tax rate. It has not increased. The primary tax rate in the City of Surprise is $0.7591 per $100 of assessed property value, plus the secondary property tax rate (from the voter-approved 2017 GO Bond) of $0.3880 per $100 of assessed property value. These rates multiplied by the assessed value of your home determine what you pay in property taxes. If the value of your home increases, you will see an increased tax bill; however, that is not due to a rise in the property tax rate but rather an increase in the assessed value of your home.

Schedule of Existing Primary and Secondary Property Tax

   Current Rate  Current Levy  Proposed Rate  Proposed Levy  
 Property Tax          
 Primary Property Tax Rate $0.7591 $9,135,500 $0.7591 $9,974,200 Per $100 assessed value
 Secondary Property Tax Rate $0.3880 $4,669,500 $0.3880 $5,098,200 Per $100 assessed value

Surprise Retail Survey Results

The City of Surprise launched its annual Surprise Retail Survey on April 5, and more than 5,100 responses later, we have the results! The City uses the survey data to identify the City’s retail strengths and opportunities to bring additional amenities closer to home. Select survey insights are listed below. The full results are available at surpriseaz.gov/retailsurvey.

2021 Retail Survey Results summary

Meet & Greet

Join me Wednesday, June 9 for a virtual meeting or June 28 at Sun City Grand Café, 19781 N. Remington Dr., at 6 p.m. I look forward to discussing the latest city news and answering any questions you have.

City Council Meetings

The next regularly scheduled Council meeting is June 15 at 6 p.m., and City Hall is open to the public for in-person attendance. You can also watch live on surpriseaz.gov/surprisetv, the Surprise City Gov Facebook page at facebook.com/cityofsurprise, or on Cox channel 11.